Warranties

Our company warranty policy complies with the provisions of the Law of the Russian Federation “On the Protection of Consumer Rights” and manufacturer warranty policies.

Manufacturer warranties shall extend to all products ordered through our website, and our company shall assume all obligations to provide warranty services for equipment purchased. Our company provides an additional 1-year warranty for some catalogue items; to clarify the terms of the warranty, please contact us.

A warranty shall cease to be valid under the following circumstances:

  • non-compliance by the customer with the operating instructions accompanying the product;
  • damage to the product of a mechanical nature or traces of exposure to chemicals;
  • the customer does not possess a warranty card for the product.

For more information about maintenance services provided by our company, please contact us at:

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1 Verkhne-Yasenny Vodozabor, Smolensk
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E-mail: support@toss-service.com